Customer Testimonials
I was pleasantly surprised at the attentive service and turn-around time of my vehicle's servicing. Special shout out to Sue, who was a pleasure to work with! First experience with Cooley Motors, and it won't be my last. Thanks, Folks!
Great communication and very friendly people here. I would recommend and go back!
We brought our new CX-50 Hybrid back to Cooley with an unusual issue with the rear brakes. The service representative, Sam, was professional and clear about their next steps. The Cooley service team evaluated the situation and agreed to make the necessary repairs at their expense and discuss with Mazda corporate on their own. Truthfully, this is exactly what we were hoping for but we’re still pleasantly surprised. Highly recommend Cooley Sales and Service Departments. Thank you!
I brought my 2020 GMC Acadia in for its first oil change since I bought it from them also the check engine light came on. They gave me a loaner then the tech sent me a text with a video showing me what he did and what he was recommending to be done for the check engine light. They called me as soon as my car was ready . The extended warranty I purchased with the car covered all of the check engine issue. My experience was pleasant, friendly and the communication was great. I will continue to bring my car in ... Read More Google - Jun 4, 2025
Had my CX-50 in for its first service. In and out in one hour. A surprise video from the mechanic who worked on it was a great review of the work he did and an overview of what he checked. Very helpful to have.
Great service with real time updates!
We had a great experience leasing our new car. Marcus was so helpful and professional. Thanks!
The employees at Cooley Mazda work hard to make their customers satisfied. I'm pleased with every aspect, from sales to scheduling and service.
Mike is very helpful
It was a fast buying process and I really enjoyed it and perfect first SUV there are some little details to it that aren’t favorable (rust), but the good overpowers of bad!
Daniel, my salesman, was super helpful and easy to work with when buying a car. I would recommend buying a car at Cooley.
Recently purchased a pre owned Atlas - had a great experience. Josh Stein was amazing to work with - went above and beyond. Highly recommend Josh and the Cooley team.
The service was fine and the employees were very nice and professional. The wait time was way too long. I only went in for an inspection and it took well over an hour plus.
Jay was great! We showed up three minutes before the dealership was supposed to close and he stayed with us for approximately an hour as we were really pushing to get the deal done on Tuesday evening. He was totally professional, answered all of our questions and made us feel comfortable with the choice that we made. This is the second time I have gone through Jay to purchase/lease a vehicle at Cooley and both times have been great experiences
Real professionals, service was quick!!!
Excellent. Transparent. Good deal.
When I have my cars, I have them for 10-11 years. I was going on my 11th year with my car, and knew it was time to look and purchase. I spoke to, and visited, many different dealers and most salesman were arrogant, condescending, and unwilling to go back and forth. Walter at Cooley Mazda was none of those things - he was attentive, responsive, and just a pleasure to deal with. This was a very big decision for me, and it was wonderful to deal with someone who respected that.
Friendly, knowledgeable dealership
Great experience purchasing a new Mazda!! Walt was very professional and answered all my questions!! Would highly recommend!!!
very easy process to buy my vehicle. everyone was friendly and knowledgeable. No high pressure sales tactics either.
Great experience with Josh at Cooley. No pressure, very responsive and easy to work with. Highly recommended.
Very very pleasant.
Prompt and professional service. I was able to walk in on a Saturday and drive home with a new vehicle. I will be back for future vehicle services.
Very professional and very nice people
Reasonable prices and excellent service
They are very friendly, booking appointment is super easy online. Text you in case you have any questions. Provide a video of the service that they did. Easy check out. Great service!
As usual everyone I spoke with at Cooley was great and Zach Romano did a great job on my car explaining what he did and what needs to be done in the future to keep my car running smoothly in the future
Professional people, great & quick service, and listens to your personal car wants and needs. Made looking for a new car an amazing experience! Special thanks to Mike Rezek!
Really fast service, very polite and I don’t feel like they are trying to get money out of me. Thank you!
Always great service
Service department is amazing! Will not go to another dealership for my service needs.
Great customer service. Car was brought in for an oil change. I was informed by tech as service was completed. Finished in less than an hour. Highly reccommend this dealership.
So happy. I bought another new car.
Great place to buy a car
Great customer service!
It is a pleasure to buy a vehicle at Cooley Motors. The staff is friendly and knowledgeable All my questions were answered. The sales person I dealt with went out of his way to explain matters to me. Now is a great time to buy a car before the Trump tariffs kick in. The Mazda CX-5 is priced very attractively.
Friendly, professional, efficient
Dan is always very helpful and great to work with. Always a pleasant experience.
Dan was extremely helpful and patient. He was knowledgable and explained every step of the process. Colin also was a pleasure to deal with and it was great to work with people who were efficient but also very genuine and down to earth!
Working with Walter at Cooley Motors was a pleasurable and painless way to purchase my first car!! Would recommend this dealership to others !
The Cooley team is an excellent group of people to deal with. They are courteous, friendly and very accommodating. I would recommend this Dealership to my family and friends.thank you Cooley Team.
Our salesman, J, was great. He worked with us, and pulled up multiple vehicles for us to test drive. This was one of the better car dealership experiences I’ve had in 20 or so years.
I had a great experience. Sue was awesome. She kept me posted on all details. My Vehicle runs smoothly now. I will definitely be going to them for all repairs.
Great service from Sam and Jay has the cutest puppy ofc and thank you to another guy (not sure of his name) for the floor mat that I was missing in my tig!
Car shopping can be very stressful and overwhelming. My husband and I had gone to several places looking for a new SUV for me and to be honest, I was getting worn out. (I actually started to dread going to new places and checking out more vehicles.) I had been leaning toward the Mazda CX-5 but the color I wanted didn't appear to be available anywhere. However, my husband thought of Cooley Mazda. We hadn't gone there before because it's a little farther away from our home but we remembered our son had bought a car there ... Read More Google - Apr 5, 2025
Cooley’s service department is top notch. They always explain what they are doing and what your car needs and no pressure to up sell or get work done that isn’t needed.
I just bought my first car in ten years at Cooley and it was a painless process. I came in with an idea of what I wanted and Marcus was able to hook me up quickly with a car that was perfect for me. I definitely recommend this dealership to anyone looking to purchase a vehicle.
Service manager was incredibly helpful and great at her job!!
Pleasure doing business with this company once again. If you’re looking for a new car, talk to Jwira Williams at Cooley. Great salesman and a better person. You won’t be disappointed.
Amazing experience. Above and beyond professional, experienced staff. Thank you for a wonderful experience.
Exceptional service! Our sales person Walter was very knowledgeable. There wasn't anyone that we asked that he didn't know the answer to. We love our new car and we're glad we went to Cooley mazda to get it.
Excellent buying experience.
I was very pleased working with Dan and Collon. Very nice gentlemen, no pressure sales tactics, knowledgeable!
The experience with Walter was not your typical “pushy” car salesman like we all think of! He took my son’s requests under consideration and my son came out with a BEAUTIFUL vehicle he can afford!! So excited to see where the road takes him!!! Thank you for treating us like FAMILY!!!!
Excellent Service and put other DePaula Mazda Service to shame. Addressed all my concerns with my car!
Prompt and friendly service… happy with the service point person!
Sam was very professional and helpful!
I had a small problem with the trim around the driver's seat. It was not able to be secured, so a new part will be ordered.
Excellent service. I had them complete maintenance covered by Mazda extended warranty and it was a very easy process. Genuinely impressed with Cooley Mazda. I highly recommend this establishment for whatever work you need
Was out of town and had an issue with my car while in Albany. Called Cooley on a Sat morning and explained. They fit me in, made the repair and I was on my way. A big thank you to the service department.