Customer Testimonials

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Google Jun 14, 2025

I was pleasantly surprised at the attentive service and turn-around time of my vehicle's servicing. Special shout out to Sue, who was a pleasure to work with! First experience with Cooley Motors, and it won't be my last. Thanks, Folks!

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Google Jun 12, 2025

Great communication and very friendly people here. I would recommend and go back!

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Google Jun 9, 2025

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Google Jun 9, 2025

We brought our new CX-50 Hybrid back to Cooley with an unusual issue with the rear brakes. The service representative, Sam, was professional and clear about their next steps. The Cooley service team evaluated the situation and agreed to make the necessary repairs at their expense and discuss with Mazda corporate on their own. Truthfully, this is exactly what we were hoping for but we’re still pleasantly surprised. Highly recommend Cooley Sales and Service Departments. Thank you!

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Google Jun 5, 2025

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Google Jun 4, 2025

I brought my 2020 GMC Acadia in for its first oil change since I bought it from them also the check engine light came on. They gave me a loaner then the tech sent me a text with a video showing me what he did and what he was recommending to be done for the check engine light. They called me as soon as my car was ready . The extended warranty I purchased with the car covered all of the check engine issue. My experience was pleasant, friendly and the communication was great. I will continue to bring my car in ... Read More

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Google Jun 3, 2025

Had my CX-50 in for its first service. In and out in one hour. A surprise video from the mechanic who worked on it was a great review of the work he did and an overview of what he checked. Very helpful to have.

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Google Jun 3, 2025

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Google Jun 1, 2025

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Google Jun 1, 2025

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Google May 31, 2025

Great service with real time updates!

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Google May 30, 2025

We had a great experience leasing our new car. Marcus was so helpful and professional. Thanks!

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Google May 29, 2025

The employees at Cooley Mazda work hard to make their customers satisfied. I'm pleased with every aspect, from sales to scheduling and service.

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Google May 28, 2025

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Google May 24, 2025

Mike is very helpful

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Google May 24, 2025

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Google May 24, 2025

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Google May 23, 2025

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Google May 22, 2025

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Google May 22, 2025

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Google May 22, 2025

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Google May 22, 2025

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Google May 21, 2025

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Google May 18, 2025

It was a fast buying process and I really enjoyed it and perfect first SUV there are some little details to it that aren’t favorable (rust), but the good overpowers of bad!

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Google May 17, 2025

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Google May 17, 2025

Daniel, my salesman, was super helpful and easy to work with when buying a car. I would recommend buying a car at Cooley.

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Google May 16, 2025

Recently purchased a pre owned Atlas - had a great experience. Josh Stein was amazing to work with - went above and beyond. Highly recommend Josh and the Cooley team.

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Google May 16, 2025

The service was fine and the employees were very nice and professional. The wait time was way too long. I only went in for an inspection and it took well over an hour plus.

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Google May 15, 2025

Jay was great! We showed up three minutes before the dealership was supposed to close and he stayed with us for approximately an hour as we were really pushing to get the deal done on Tuesday evening. He was totally professional, answered all of our questions and made us feel comfortable with the choice that we made. This is the second time I have gone through Jay to purchase/lease a vehicle at Cooley and both times have been great experiences

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Google May 14, 2025

Real professionals, service was quick!!!

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Google May 14, 2025

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Google May 11, 2025

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Google May 10, 2025

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Google May 8, 2025

Excellent. Transparent. Good deal.

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Google May 8, 2025

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Google May 7, 2025

When I have my cars, I have them for 10-11 years. I was going on my 11th year with my car, and knew it was time to look and purchase. I spoke to, and visited, many different dealers and most salesman were arrogant, condescending, and unwilling to go back and forth. Walter at Cooley Mazda was none of those things - he was attentive, responsive, and just a pleasure to deal with. This was a very big decision for me, and it was wonderful to deal with someone who respected that.

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Google May 6, 2025

Friendly, knowledgeable dealership

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Google May 2, 2025

Great experience purchasing a new Mazda!! Walt was very professional and answered all my questions!! Would highly recommend!!!

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Google May 2, 2025

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Google May 2, 2025

very easy process to buy my vehicle. everyone was friendly and knowledgeable. No high pressure sales tactics either.

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Google May 1, 2025

Great experience with Josh at Cooley. No pressure, very responsive and easy to work with. Highly recommended.

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Google Apr 30, 2025

Very very pleasant.

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Google Apr 29, 2025

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Google Apr 27, 2025

Prompt and professional service. I was able to walk in on a Saturday and drive home with a new vehicle. I will be back for future vehicle services.

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Google Apr 26, 2025

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Google Apr 26, 2025

Very professional and very nice people

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Google Apr 25, 2025

Reasonable prices and excellent service

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Google Apr 25, 2025

They are very friendly, booking appointment is super easy online. Text you in case you have any questions. Provide a video of the service that they did. Easy check out. Great service!

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Google Apr 25, 2025

As usual everyone I spoke with at Cooley was great and Zach Romano did a great job on my car explaining what he did and what needs to be done in the future to keep my car running smoothly in the future

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Google Apr 24, 2025

Professional people, great & quick service, and listens to your personal car wants and needs. Made looking for a new car an amazing experience! Special thanks to Mike Rezek!

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Google Apr 24, 2025

Really fast service, very polite and I don’t feel like they are trying to get money out of me. Thank you!

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Google Apr 22, 2025

Always great service

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Google Apr 22, 2025

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Google Apr 21, 2025

Service department is amazing! Will not go to another dealership for my service needs.

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Google Apr 21, 2025

Great customer service. Car was brought in for an oil change. I was informed by tech as service was completed. Finished in less than an hour. Highly reccommend this dealership.

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Google Apr 19, 2025

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Google Apr 17, 2025

So happy. I bought another new car.

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Google Apr 16, 2025

Great place to buy a car

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Google Apr 15, 2025

Great customer service!

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Google Apr 15, 2025

It is a pleasure to buy a vehicle at Cooley Motors. The staff is friendly and knowledgeable All my questions were answered. The sales person I dealt with went out of his way to explain matters to me. Now is a great time to buy a car before the Trump tariffs kick in. The Mazda CX-5 is priced very attractively.

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Google Apr 15, 2025

Friendly, professional, efficient

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Google Apr 12, 2025

Dan is always very helpful and great to work with. Always a pleasant experience.

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Google Apr 12, 2025

Dan was extremely helpful and patient. He was knowledgable and explained every step of the process. Colin also was a pleasure to deal with and it was great to work with people who were efficient but also very genuine and down to earth!

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Google Apr 11, 2025

Working with Walter at Cooley Motors was a pleasurable and painless way to purchase my first car!! Would recommend this dealership to others !

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Google Apr 10, 2025

The Cooley team is an excellent group of people to deal with. They are courteous, friendly and very accommodating. I would recommend this Dealership to my family and friends.thank you Cooley Team.

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Google Apr 10, 2025

Our salesman, J, was great. He worked with us, and pulled up multiple vehicles for us to test drive. This was one of the better car dealership experiences I’ve had in 20 or so years.

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Google Apr 10, 2025

I had a great experience. Sue was awesome. She kept me posted on all details. My Vehicle runs smoothly now. I will definitely be going to them for all repairs.

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Google Apr 10, 2025

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Google Apr 9, 2025

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Google Apr 8, 2025

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Google Apr 8, 2025

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Google Apr 8, 2025

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Google Apr 5, 2025

Great service from Sam and Jay has the cutest puppy ofc and thank you to another guy (not sure of his name) for the floor mat that I was missing in my tig!

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Google Apr 5, 2025

Car shopping can be very stressful and overwhelming. My husband and I had gone to several places looking for a new SUV for me and to be honest, I was getting worn out. (I actually started to dread going to new places and checking out more vehicles.) I had been leaning toward the Mazda CX-5 but the color I wanted didn't appear to be available anywhere. However, my husband thought of Cooley Mazda. We hadn't gone there before because it's a little farther away from our home but we remembered our son had bought a car there ... Read More

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Google Apr 5, 2025

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Google Apr 5, 2025

Cooley’s service department is top notch. They always explain what they are doing and what your car needs and no pressure to up sell or get work done that isn’t needed.

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Google Apr 4, 2025

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Google Apr 3, 2025

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Google Apr 2, 2025

I just bought my first car in ten years at Cooley and it was a painless process. I came in with an idea of what I wanted and Marcus was able to hook me up quickly with a car that was perfect for me. I definitely recommend this dealership to anyone looking to purchase a vehicle.

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Google Apr 1, 2025

Service manager was incredibly helpful and great at her job!!

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Google Apr 1, 2025

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Google Apr 1, 2025

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Google Apr 1, 2025

Pleasure doing business with this company once again. If you’re looking for a new car, talk to Jwira Williams at Cooley. Great salesman and a better person. You won’t be disappointed.

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Google Mar 31, 2025

Amazing experience. Above and beyond professional, experienced staff. Thank you for a wonderful experience.

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Google Mar 31, 2025

Exceptional service! Our sales person Walter was very knowledgeable. There wasn't anyone that we asked that he didn't know the answer to. We love our new car and we're glad we went to Cooley mazda to get it.

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Google Mar 31, 2025

Excellent buying experience.

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Google Mar 30, 2025

I was very pleased working with Dan and Collon. Very nice gentlemen, no pressure sales tactics, knowledgeable!

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Google Mar 30, 2025

The experience with Walter was not your typical “pushy” car salesman like we all think of! He took my son’s requests under consideration and my son came out with a BEAUTIFUL vehicle he can afford!! So excited to see where the road takes him!!! Thank you for treating us like FAMILY!!!!

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Google Mar 29, 2025

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Google Mar 28, 2025

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Google Mar 28, 2025

Excellent Service and put other DePaula Mazda Service to shame. Addressed all my concerns with my car!

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Google Mar 28, 2025

Prompt and friendly service… happy with the service point person!

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Google Mar 27, 2025

Sam was very professional and helpful!

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Google Mar 26, 2025

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Google Mar 26, 2025

I had a small problem with the trim around the driver's seat. It was not able to be secured, so a new part will be ordered.

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Google Mar 26, 2025

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Google Mar 26, 2025

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Google Mar 25, 2025

Excellent service. I had them complete maintenance covered by Mazda extended warranty and it was a very easy process. Genuinely impressed with Cooley Mazda. I highly recommend this establishment for whatever work you need

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Google Mar 22, 2025

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Google Mar 22, 2025

Was out of town and had an issue with my car while in Albany. Called Cooley on a Sat morning and explained. They fit me in, made the repair and I was on my way. A big thank you to the service department.


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